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Privacy Policy

Deliver Buddy Privacy Policy

 

At Deliver Buddy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when communicating via text message.

 

1. Information We Collect When you interact with Deliver Buddy via SMS through our phone system, we may collect your name, phone number, delivery/service addresses, and details regarding your service requests (such as photos, descriptions of items, or scheduling preferences).

 

2. How We Use Your Information We use the information collected via SMS strictly to:

  • Provide custom quotes, confirm appointments, and coordinate delivery, assembly, or home services.

  • Send service updates, status notifications, and invoice links related to your requested job.

  • Respond directly to your inquiries and provide customer support.

 

3. Text Messaging Terms & Opt-Out

  • Frequency: Message frequency varies depending on your active service requests and ongoing communications with our team.

  • Rates: Standard message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out: You can opt out of receiving text messages at any time. To stop receiving SMS messages, reply STOP to any text.

  • Help: For assistance or questions regarding our texting policy, reply HELP or contact us directly at 239-799-1675 or email us at Mydeliverbuddy.com.

 

4. Sharing of Information We do not sell, rent, trade, or share your personal phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes. Your information is strictly used for Deliver Buddy operations and service fulfillment.

 

5. Data Security We implement reasonable administrative and technical security measures to maintain the safety of your personal information during transmission and storage. 

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